Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is taught to efficiently attend to all hosting users’ issues and help inquiries. Via our ticketing system, it is also possible to submit your inquiry and a support crew representative will, no doubt go back to you in only maximum 60 minutes. Basically, practice indicates that the normal answer time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to reply to all of your enquiries and to sort out any situation you will probably have. You can easily send us a help and support ticket from your Online Control Panel or send us a message anytime. Also, on business days, you can easily phone us or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require assistance while working on your online projects within the Control Panel, you’ll be able to always just click the Help button and find your question in the group of articles or blog posts that will came up. We have also turned lots of the content articles into training videos. The list of video clips will come up if you pick the Videos key available in each section.