Although the web hosting service offered by the different companies appears identical, every provider has got their own platform with its own modifications and different ways to accomplish given tasks. That’s why, an information-stuffed knowledge base will be extremely helpful both for persons with little or no prior experience and for technically proficient individuals who will sooner or later discover how certain procedures are executed, but will lose time in the process. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, saving users both time and effort. The outcome is more content clients, as they can quickly find the information they are seeking, and considerably less work for the support team, because usually the vast majority of the enquiries and difficulties that clients have got are already included in the knowledge base. On the condition that the articles are well-written and cover more things, you will be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Hosting

If you have bought your very first hosting account through our company or have transferred your site over to us, you’ll grow familiar with our platform and our custom-built Hepsia Control Panel in no time due to the fact that we have compiled an elaborate knowledge base where you can find all the info that you’ll ever need – both general info in regard to the service as a whole and more concrete info about the different functions that you can make use of and the obstacles that you might face. The articles are available in 2 places. The complete article list is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in each and every section of the Control Panel too. You can learn how to do basically everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles include comprehensive guidelines, so you’ll never get baffled due to an ambiguous text. Naturally, if you run into a more specific problem and you can’t find an adequate solution in our knowledge base, you can get in touch with our support team members 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will allow you to access the comprehensive online documentation that we have prepared for you. The articles offer general info on our services, educative tutorials about the various functions that you can use, along with troubleshooting guidelines that can help you correct common issues that you could come across. The topics that we’ve included encompass practically everything, from uncomplicated things such as how to host a brand new domain in your account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you are on, while the full article archive can be accessed through the all-encompassing Help section.