1 hour ticket response
We are devoted to supplying a rapid and adequate solution to each trouble ticket submitted by a user. Our well–trained customer care staff members will review your inquiry and will think of the best solution. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average response time has proved to be 20 minutes.
A Top–Class Customer Support Service
We have a team of web hosting support engineers who are eager to answer all your queries whenever you are in need of assistance. Most of our help desk team members have many years of experience in the hosting industry, which suggests that you can always depend on prompt and detailed answers to your problems.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how to use a certain service, we have incorporated a really user–friendly Help section in the Online Control Panel. You can browse through an extensive selection of web hosting account administration articles and website administration articles, take a glimpse at our F.A.Q. library or watch our educational video tutorials.